Privacy Policy

Who we are

This website is operated by Pune Mumbai Taxi Service, a chauffeur-driven outstation taxi service based at Near Mai Niwas, Ghule Patil Nagar, Pandurang Industrial Area, Nanded, Pune, Maharashtra 411041, India. In this policy, "we", "us" and "our" refer to Pune Mumbai Taxi Service, and "you" refers to anyone using our website or booking a trip with us.

This policy explains what information we collect when you visit punemumbaitaxiservice.com or book a cab with us, why we collect it, and what we do with it.

Information we collect

Information you give us

When you fill in a booking form on this website, the form does not save your details on our servers. Instead, it opens WhatsApp with your trip details pre-filled, and the message is sent only when you choose to send it. The details you share this way typically include:

• ●Your name and phone number
• ●Your email address, if you provide one
• ●Pickup and drop addresses, travel date and time
• ●Number of passengers, vehicle preference and trip type
• ●Flight details, if you share them for an airport transfer

The same information may be shared when you call us or message us directly on WhatsApp.

Information collected automatically

Like most websites, we use analytics and advertising tools that collect limited technical information about your visit. This may include your approximate location (city level), device and browser type, the pages you view, how you arrived at our site, and cookie identifiers. This data is aggregated and is not used to identify you personally.

How we use your information

• ●To quote a fare and confirm your booking
• ●To assign a chauffeur and vehicle, and share your pickup details with the driver so he can reach you
• ●To contact you about your trip, including pickup timing, driver details and any changes
• ●To issue a receipt or invoice for a completed trip
• ●To improve our website and advertising, using aggregated analytics data
• ●To meet any legal or tax obligations that apply to us

Who we share it with

Your information is shared only where it is needed to deliver the service you booked:

• ●The chauffeur assigned to your trip — your name, phone number and pickup details, so he can reach you
• ●Service providers we rely on — our website host, WhatsApp (Meta), and analytics providers, each of which processes data under its own policy
• ●Authorities, where we are legally required to disclose information

Cookies and tracking

This website uses cookies and similar technologies for three purposes: to make the site work and load faster, to understand how visitors use it, and to measure the performance of our advertising.

Analytics

We use Google Analytics to understand which pages people visit and how they found us. This tells us, for example, that a certain number of people looked at our Pune to Goa page — not who those people are.

Advertising

We advertise on Google Ads. A Google conversion tag on this site records when a visitor who arrived from one of our ads taps our call or WhatsApp button, so we know which ads are working. Google may also use cookies to show you our ads on other websites you visit.

You can control how Google uses this data through Google My Ad Center, and you can block or delete cookies through your browser settings. Blocking cookies will not stop you from booking a cab with us.

WhatsApp

Our booking buttons open a chat with us on WhatsApp. Messages you send there are handled under WhatsApp's own privacy policy, not ours. We use a standard WhatsApp Business number and read those messages to respond to your booking.

How long we keep it

Booking and trip records are kept for as long as we need them to run the business and to satisfy tax and accounting requirements under Indian law. WhatsApp conversations remain in our business account unless deleted. Analytics data is retained according to Google's standard retention settings.

Keeping your data safe

Our website runs over an encrypted HTTPS connection, and access to our booking records is limited to the people who need it to operate the service. No system is completely secure, but we take reasonable steps to protect the information you share with us.

Your choices

• ●Ask what we hold — write to us and we will tell you what information we have about you
• ●Correct it — if a detail is wrong, tell us and we will fix it
• ●Ask us to delete it — we will delete what we are not legally required to keep
• ●Stop messages — tell us on WhatsApp or by phone and we will stop contacting you

Write to punemumbaitaxiservice17@gmail.com for any of the above and we will respond within a reasonable time.

Children

Our service is intended for adults. We do not knowingly collect information from anyone under 18. Children travel with us only when accompanied by a parent or guardian who makes the booking.

Links to other websites

This site links to Google Maps, our social media profiles and other external services. Once you leave our site, their privacy policies apply, not ours.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continuing to use the site after a change means you accept the updated policy.

See also our Terms & Conditions.